Make Business Central finally work the way you do.
Business Central, without the compromises.
Find out what's possible
Business Central is powerful — but not perfect.
Every system has limits.
That’s where we come in.
We bridge the gap
Our extensions close the gap between what Business Central delivers and what your business really needs.
Smoother operations, a more user-friendly experience, and a system that finally works as fast as your business moves.
Focused Solutions for Real-World Problems
Our growing suite of extensions each solve real-world problem, completely and clearly.
Reorder Portal
Your B2B customers order
add-ons and consumables from you.
Make it effortless.A self-service portal that shows their items, their prices, their delivery points
- all from Business Central.
No webshop. No maintenance. Just fast, error-free reordering.
ActNxt (Sales AI):
Sales AI that alerts your team which customer to contact next and why it’s important. Transforms BC data into timely, actionable customer alerts for retention, reactivation, and growth.
Field Service
Manages service operations, technician scheduling, and reporting—fully synchronized with BC service contracts. Plan, assign and execute service visits in a custom solution build from the ground up.
Purchase Portal by CRM-Integrator
Simplifies repeat orders for existing customers without requiring a full webshop. Enable customers to place and track orders against live BC item pricing and agreements.
ActNxt for Business Central (Sales AI):
Sales AI that alerts your team which customer to contact next and why it’s important. Transforms BC data into timely, actionable customer alerts for retention, reactivation, and growth.
Field Service by CRM-Integrator
Manages service operations, technician scheduling, and reporting—fully synchronized with BC service contracts. Track and assign service jobs directly from Business Central without Dataverse overhead
Customer Stories
Story 1
Story 2
Story 3
Our Story: Why We Exist
Less noise. More results.
We believe small and mid-sized businesses (SMBs) shouldn't have to choose between two equally frustrating options: overspending on complex, enterprise-level systems or settling for fragmented, incomplete tools.
At CRM-Integrator, we saw a gap: the power of the Dynamics 365 ecosystem was often too costly or complex for the typical Business Central user. We exist to fill that gap, bringing modern, AI-enabled Dynamics-style capabilities to SMBs who already trust Microsoft Dynamics 365 Business Central as their operational backbone.
Who We Serve
Small and Mid-sized Organizations that rely on Microsoft Dynamics 365 Business Central and value systems that fit seamlessly into their daily workflows.
At CRM-Integrator, we design Business Central extensions that do the hard thinking for you. Simple on the surface, powerful underneath—each product quietly delivers clarity and focus where it’s needed most.
Frequently Asked Questions
Contact Us
Address: CRM-integrator, 11 Triq Lorenzo Gafa, Alpha Court FL3, SGW1840 Siggiewi, MaltaMail: [email protected]Phone:
(DK) +45 42 48 49 15
(MT) +356 79 77 65 41
Request A Demo
Product
Purchase Portal
Simplifies repeat orders for existing customers without requiring a full webshop. Enable customers to place and track orders against live BC item pricing and agreements.
Field Service
Sales AI that alerts your team which customer to contact next and why it’s important. Transforms BC data into timely, actionable customer alerts for retention, reactivation, and growth.
ActNxt
Manages service operations, technician scheduling, and reporting—fully synchronized with BC service contracts. Track and assign service jobs directly from Business Central without Dataverse overhead
Purchase Portal by CRM-Integrator
A simple self-service ordering portal for Business Central — without the cost and complexity of a webshop
The Business Central Purchase Portal is a lightweight B2B ordering platform that lets your customers log in and place orders using their personalized Business Central prices — no webshop, no duplicate data, no manual maintenance.Designed for B2B suppliers with known customers, the portal makes it effortless for buyers to reorder consumables, spare parts, and repeat-order items — all powered entirely by Business Central as the single source of truth.
What Purchase Portal Does Best
✔ Makes reordering easy for your customers - They log in, see their personal BC price list, choose products, and submit an order in minutes.✔ Eliminates manual order handling - No more phone calls, emails, or transcription into BC — orders can flow in automatically.✔ No webshop required - All data (products, prices, ship-tos, discounts) comes directly from Business Central.✔ Always accurate pricing - No outdated PDFs or Excel price lists — customers only see what BC says.
Key Features
Automatic Price List Sync - Every customer sees their BC prices — including discounts, quantity breaks, and custom agreements.
No Double Data Entry - Products, customers, ship-tos, and pricing are pulled directly from BC via API.
Customer Login Management - Admins can enable/disable customers; the portal handles invitations and credentials automatically.
Order Submission Options - Send order confirmation to back office as emailOr create the order as a Sales Quote in BC
Multiple Ship-To Addresses - Pulled from BC; customers can also add new addresses as needed.
Salesperson Visibility - Each customer sees their BC-assigned salesperson for quick support.
Multilingual - Danish, Swedish, and English included; more languages easy to add.
Simple Admin Panel - Manage customer access, activation status, and languages in seconds.
Expected outcomes:
- 60–80% reduction in order-related support calls
- Order processing time reduced from hours to minutes
- 5–10 hours/week per salesperson reclaimed from admin reorders
- Fewer pricing and ship-to errors (all from BC)
- Higher customer satisfaction with instant, 24/7 access
- Same-day order turnaround becomes the norm
Want to see your customers place orders 24/7 with their BC prices? Book a demo.
Field Service by CRM-Integrator
A Business Central–Integrated Field Operations Platform
Field Service by CRM-Integrator is a modern, fully integrated field service and planning solution designed for companies using Microsoft Dynamics 365 Business Central. It connects planners, technicians, and Business Central into one seamless workflow — keeping BC as the single source of truth.If your business maintains equipment in the field, manages service contracts, or relies on technicians, this is the tool that eliminates manual work, paperwork, and delays.
Why Companies Choose Field Service by CRM-Integrator
✔ 100% integrated with Business Central
All customers, service items, contracts, and pricing come directly from BC — no duplicate data, no inconsistencies.✔ Real-time planning & execution
Drag-and-drop calendar for planners + mobile app for technicians = instant updates across the entire team.✔ Faster, accurate, paperless reporting
Technicians log hours, parts, notes, and signatures directly in the field. Data syncs instantly back to Business Central for same-day invoicing.✔ Built for companies with serviceable equipment
Ideal for organizations managing recurring maintenance, service contracts, and planned or ad-hoc field visits.
Key Features
Planning & Scheduling
Visual drag-and-drop calendar
Real-time technician availability
Manage service orders, maintenance visits, & emergencies
Technician Mobile App
Work reporting (hours, parts, mileage)
Customer signature capture
Photos, notes, checklists
Automatic PDF service report generation
Deep Business Central Integration
Pulls from BC: customers, service items, contracts, prices, service orders
BC handles invoicing, financials, and master data.
System Architecture
Frontend: React web planner + mobile technician UI
Backend: Python API with Azure SQL
Custom AL extension for BC integration
Hosted in the customer’s Azure tenant (full data ownership)
Reliability
Error handling, retry logic
Multi-company support
Secure REST API communication
Expected outcomes:
- 30–50% faster planning
- Same-day invoicing
- Higher data accuracy
- No more paperwork
- Better customer satisfaction
Still scheduling technicians in spreadsheets? There’s a better way.
Book a 15-minute intro and see how Field Service connects flawlessly with Business Central.
ActNxt by CRM-Integrator
AI Alerts That Tell Your Sales Team Who to Contact — and Why
ActNxt for Business Central transforms your Business Central data into timely, actionable customer alerts for retention, reactivation, and growth.
Instead of dashboards or reports, ActNxt delivers clear, personalized sales recommendations directly to each salesperson — showing exactly which customer needs attention and what changed.
What ActNxt Does Best
Key Features
✔ Turns Business Central data into daily sales actions
AI monitors customer behavior 24/7 and highlights the accounts that need immediate focus.✔ Helps sales teams retain more customers
Detects churn signals early — before customers drift away.✔ Boosts recurring revenue
Surfaces upsell and reactivation opportunities automatically.✔ No dashboards, no complexity
Salespeople get simple, plain-English email alerts that fit into their workflow instantly.
AI-Driven Sales Intelligence
Continuous monitoring of BC invoice & transaction data
Automatic detection of:
Churn risks
Dormant customers
Upsell potential
Daily alerts with who to contact and why
Designed for Sales Teams
Personalized alerts emailed directly to each salesperson
Zero learning curve — no reports, no new tools
Supports multiple BC companies
Secure Business Central Integration
Read-only connection (never writes back to BC)
Protects data integrity
Powered by Azure + custom AL connector---workflow instantly.
Expected outcomes:
- Stronger customer retention
- More upsell wins
- Shorter response time to buying changes
- Higher sales productivity
- Better revenue stability
Want to know exactly which customers need attention today?
Let ActNxt show you.Book a short demo to see how Sales AI fits into your daily workflow.
The Team
Lars Madsen
Founder
Passionate about understanding how each business actually work,
and the people within them - and building premium software worthy of both
Mario Bueno
Sales
Obsessed with understanding customers and finding the best way to assist them.
Baby Jane Seño
Marketing
Focused on creating strategies that effectively engage and attract the right audience.
We work with a growing network of trusted experts. Meet some of our best collaborators here.
Arwin Lashawn
Areas of expertise: AWS, Azure, Serverless, NoSQL, Data Engineering, Data Visualization
Hesham Reffat
Frontend developer
With extensive knowledge about Google Flutter, React, Firebase, Hasura and more. Has successfully completed app-projects deployed to both Google Play store and Apple App store.
Naeem Abbas
Full Stack Web Developer
Strong expertise in ASP.NET MVC, ASP.NET Core MVC, C# as well as MEAN and MERN Stack Web Development
Muhammad Asim Ansari
Entrepreneur at Asim Ansari Consulting Network.
Specialist in PowerApps, Accounting, Sharepoint, Power Automate.
